Risk, Safety & Crisis Management
Seminar 2025
Tue 29 Apr 2025 | 9:00 AM - 7:00 PM
Kennedys Law, 20 Fenchurch Street, EC3M 3BY
Our second event builds and expands on the foundations of our successful inaugural seminar which took place last year.
Headline sponsors Travel & General Insurance Services and ABTOT are kindly supporting us once again, and we are proud to welcome Kennedys as our venue sponsor with the event taking place at 20 Fenchurch Street, London. Danny Callaghan from LATA will return as our moderator for the day and TTG will be joining as our B Corp certified media partner, helping us to dive more deeply into how we can all accelerate making travel a force for good.
This highly valuable seminar is a must for tour operators and risk and safety travel professionals, and will feature new content, thought leadership, and updates so that you can ensure you’re at the forefront of effectively managing the risks facing your business.
information
About the event
In partnership with our headline sponsors Travel & General Insurance Services (t&g) and trade partner ABTOT, join a leading panel of experts for a day of in-depth presentations, panel discussions, and engaging collaborative sessions, fully tailored to benefit travel organisations wanting to get ahead of the current and emerging risks affecting our industry.
Attendees will hear from travel industry specialists on a broad range of topics, and will leave inspired, prepared and equipped to face the growing challenges of an ever-changing global landscape and the increasing demands on travel and tourism.
We’re proud to introduce Kennedys as our venue partner, TTG as our media partner, and to welcome back Danny Callaghan from LATA who will once again reprise his role as moderator to take delegates through this highly informative day.
Who should attend?
This seminar is targeted at travel professionals involved in risk and operational management, customer experience and/or health and safety management for UK-based tour operators, travel providers, and other travel businesses.
Ticket information
- Clients and Members £190 (exc VAT and a small booking fee) with a valid discount code
- Non-members £215 (exc VAT and small booking fee)
Tickets include refreshments, lunch and a drinks reception.
Members are current, signed-up clients, customers and members of any of the following: Sanderson Phillips, tranquilico, Just, Good Travel, Atkin Jones, ABTOT, Travel & General Insurance Services, Kennedys, TTG, TRP or LATA
Members will receive a discount code in communication from us. If you have not received a discount code but qualify for one, please get in touch at abi@atkinjones.com
Topics covered
- Equity, Diversity and Inclusion (EDI) risks – incorporating human trafficking and modern slavery awareness
- Expert analysis of the latest in legal and regulatory requirements
- How to limit your financial risk and the role of insurance
- Crisis management, trauma response, and communication in the event of a crisis
- Cyber security and the potentially devastating impact for any travel business
- Risk and incident management – responsibilities and opportunities for industry collaboration
Speakers and panellists
- Alan Pattison – Travel Risk Professionals
- Claire Mulligan – Kennedys
- Dan Pearce – TTG
- Danny Callaghan – LATA
- David Atkin – Sanderson Phillips
- Joanna Kolatsis – Themis Advisory
- John Telfer – Sanderson Phillips
- Julie Jones – ABTOT
- Kathy Atkinson – Safer Tourism Foundation
- Tejash Bhagani – Travel & General Insurance Services
What you’ll learn
- How to navigate risk management alongside the current and future challenges facing the travel industry
- The varied risks to businesses that are not fully engaged with a robust EDI and supply chain management strategy
- How to navigate the complex web of cyber security threats
- Crisis management and the essential role of crisis communication training and preparedness
- Up-to-date legal and regulatory obligations for travel organisations
- Financial risk management and the vital role of insurance
Event Schedule (subject to change)
9 am Registration and refreshments
9:30 am Welcome and introduction – David Atkin (Sanderson Phillips) and Danny Callaghan (LATA)
9:45 am Legal and regulatory update – Presentation – Claire Mulligan (Kennedys)
10:30 am Social Sustainability – Panel Discussion – Including Dr Anke Winchenbach (Senior Lecturer & Consultant, Social Sustainability in Tourism and Transport), Dr Amit Sharma (PhD), Samantha Bradbury (Membership Director, ABTOT) and moderated by Dan Pearce (TTG)
11:15 am Refreshments break
11:30 am Learnings from 40 Years of Navigating Crises – Presentation – John Telfer (Sanderson Phillips)
12:00 pm Communication in the event of a crisis – Discussion – Sophie Griffiths (Editor and Chief Purpose Officer, TTG), Stephanie Boyle (Media Consultant) and hosted by Danny Callaghan (LATA)
12:30 pm Lunch
1:30 pm How to limit your financial risk and the role of insurance – Panel Discussion – Tejash Bhagani (t&g), Julie Jones (ABTOT), Marc Vincent (Newmarket Holidays), Gwen Roberts (Operation Wallacea) and Rory Pilkington (Bailey Robinson)
2:15 pm Cyber security risks and future-proofing your travel business- Presentation – Alan Pattison (Travel Risk Professionals)
2:45 pm Refreshments break
3:15 pm Incident Management – an industry-wide challenge and opportunity – Presentation – Kathy Atkinson (Safer Tourism Foundation)
4:00pm Risk mitigation in a constantly changing and challenging global environment – Presentation – David Atkin (Sanderson Phillips)
4:30 pm Summary
5 pm Drinks Reception until 7pm
Testimonials from our 2024 event.
“It was a great opportunity to share knowledge and concerns with the speakers and topics giving opportunity to create a real community environment. I think everyone felt less ‘alone’ in approaching risk, safety and crisis management following this.”
“The variety of speakers was excellent, each one coming from a different angle on the same topic, this kept the seminar interesting and the audience engaged.”
“Delegates were engaged and interested which I think was largely due to the broad spectrum of speakers and presentation topics.”