WHAT OUR
CLIENTS SAY

We have the pleasure of working for some of the industry’s most well-recognised and respected travel brands – here is what some of them have to say about our services.

“Sanderson Phillips have acted as our hotel safety assessment consultants since 2000. Effective and compliant health & safety management is core to our business and with the help of Sanderson Phillips we know that our guests are safe in the hotels we book for them. Graham, David, Aimee and the whole team at Sanderson Phillips are knowledgeable, responsive and a pleasure to work with. Sanderson Phillips’ online portal allows us quick and easy access to live hotel audit results that we can access from anywhere in the world.”

Harriet Stewart

Manager DMC Support, Abercrombie & Kent

“We have worked closely with Sanderson Philips for many years and are confident we can rely on their knowledge, professionalism and adaptability to deliver an excellent service. Their recent technology upgrade (with more upgrades in the pipeline) means their service is now, more than ever, equipped to respond to the changing demands of the market.”

Graham Upton

Assistant Manager, Trailfinders

“ITC Travel Group has worked in partnership with Sanderson Phillips for over 20 years and we appreciate the comprehensive service that they provide us with, not only through their regular updates highlighting any changes to hotel gradings but also by their willingness to give prompt advice and assistance in response to any more general questions that we might have within the field of hotel safety. In recent years their online portal has enhanced the service that they provide, giving us a quick and easy way of checking the exact safety status of a particular property at any given time.”

Helen Tabois

Senior Product & Marketing Manager, ITC Travel Group

“We have worked with Sanderson Phillips for many years now and we see them as a vital part of our business. From the in-house system to the ease of picking up the phone and speaking to the team, we know that the information we gather from Sanderson Phillips is up to date and accurate. It is through the support and knowledge of Sanderson Phillips that we confidently know we are acting responsibly, and our guests are travelling to safe properties. We would highly recommend Sanderson Phillips.”

Charlotte Dent

Product Manager, Scott Dunn

“LATA has partnered with Sanderson Phillips since 2008 to provide safety information to it members, helping to ensure that LATA Members can operate to the highest standards. We have always found Sanderson Phillips a delight to work with, and feedback from our members has always been extremely positive.”

Danny Callaghan

General Manager, Latin American Travel Association

“Specialist Journeys have been working with Sanderson Phillips for a number of years to ensure that tour accommodation meets safety regulations. We have built a strong relationship and staff at Sanderson Phillips are always happy to answer questions. Their service provides a valuable online portal which enables Specialist Journeys staff to view the progress of audits and action any booking restrictions which must be met. We continue to work together to ensure the safety of guests and staff.”

Sophie Empson

Health & Safety Manager, Specialist Journeys

“Having known Graham and David professionally for years, there was no hesitation in utilising the Hotel Assessment services of Sanderson Phillips. Their combined global knowledge and extensive travel expertise provides EDEN with the reassurance we need for our esteemed clients. As a luxury travel business, we find the online portal invaluable and rely on it regularly to check luxury hotels throughout the world. All the Sanderson Phillips team are very helpful with any questions and having annual meetings with David keeps us all up-to-speed with current regulations and industry challenges.”

Jenny Jones

Product Director, Eden Luxury Travel

“Without Sanderson Philips, we would not have been able to grow our hotel portfolio in such a safe and sustainable way. Advice is clear, confident and practical, queries are turned around efficiently and the recent introduction of their on-line portal has made updates instantly accessible achieving many operational benefits. I have known David for many years of working in the same sector of the travel industry and always find him and Aimée a pleasure to work with.”

Mark Hibbert

Operations Director, Lusso

“Sanderson Phillips has been a valued partner of Black Tomato for several years; their thoroughness and insight have proved invaluable as we have expanded across destinations. The online portal is an excellent interface, which we use on a daily basis. We also appreciate having their wonderful team on hand for tailored advice and support. An indispensable resource for any travel company. ”

Carolyn Addison

Head of Product, Black Tomato

“We have worked with Sanderson Phillips for well over a decade, and their regular property reports and excellent online system are an integral part of our risk management processes. They understand our needs and requirements, and we would not hesitate to recommend them to others in the travel industry.”

Tom Barber

Co-founder, Original Travel

Contact Sanderson Phillips