by Alison Scott | Oct 6, 2026 | Blog
You assessed the risk, audited the supplier, identified an issue and followed it up. Your team received the appropriate training and, as far as you were concerned, the right processes were followed. But if, months or even years later, you were asked to...
by Alison Scott | Sep 28, 2026 | Blog, News
One of the clearest messages to emerge from our recent Travel Industry Mock Trial was that when an incident is examined in detail, the questions don’t necessarily begin with the moment something went wrong. The scrutiny can focus on what happened months,...
by Alison Scott | Aug 25, 2026 | Blog
Risk has always been part of operating in travel. What is changing is the speed at which risks can develop, overlap and affect customers and operations. For UK travel businesses, that means it isn’t enough to identify risks once and assume they’re covered....
by Abi Geldard | Feb 2, 2022 | Blog, News
The last couple of weeks have reminded us why connecting with people in person is so important. Here at Sanderson Phillips we’ve really hit the ground running in 2022 with a lot of great things in the pipeline. So being able to get together face-to-face has been a...
by David Atkin | Nov 26, 2020 | News
We’re proud to share that 2020 marks the five year anniversary of our partnership with four notable performers within the field of luxury tour operating – Wexas Travel, Black Tomato, African Pride and Wildfoot Travel. We are committed to providing a high...
