by Alison Scott | Oct 6, 2026 | Blog
You assessed the risk, audited the supplier, identified an issue and followed it up. Your team received the appropriate training and, as far as you were concerned, the right processes were followed. But if, months or even years later, you were asked to...
by Alison Scott | Sep 28, 2026 | Blog, News
One of the clearest messages to emerge from our recent Travel Industry Mock Trial was that when an incident is examined in detail, the questions don’t necessarily begin with the moment something went wrong. The scrutiny can focus on what happened months,...
by Alison Scott | Aug 25, 2026 | Blog
Risk has always been part of operating in travel. What is changing is the speed at which risks can develop, overlap and affect customers and operations. For UK travel businesses, that means it isn’t enough to identify risks once and assume they’re covered....
by Alison Scott | Aug 11, 2026 | Blog
Our consultant, John Telfer, penned this blog in January, following the release of the World Economic Forum’s Global Risk Report. It’s worth revisiting some of the predictions in light of events that have unfolded in 2026. The WEF report identified geoeconomic...
by David Atkin | Mar 10, 2021 | Blog
It’s a year to the day since the World Health Organisation declared that COVID-19 should be characterised as a pandemic. This was in response to the rapid spread and severity of the virus at that point, coupled with ‘alarming’ levels of inaction by...
