News
Doing the Right Thing is One Thing. Proving it is Another.
You assessed the risk, audited the supplier, identified an issue and followed it up. Your team received the appropriate training and, as far as you were concerned, the right processes were followed. But if, months or even years later, you were asked to...
Good Risk Management Starts Long Before Something Goes Wrong
One of the clearest messages to emerge from our recent Travel Industry Mock Trial was that when an incident is examined in detail, the questions don't necessarily begin with the moment something went wrong. The scrutiny can focus on what happened months, sometimes...
5 Evolving Risks UK Travel Businesses Should Be Watching
Risk has always been part of operating in travel. What is changing is the speed at which risks can develop, overlap and affect customers and operations. For UK travel businesses, that means it isn't enough to identify risks once and assume they're covered. Risk...
Sanderson Phillips strengthens commercial leadership with promotion of Beth Alcorn to Head of Commercial
Sanderson Phillips, the UK’s leading travel safety, risk and crisis management consultancy supporting organisations across the global travel industry, has promoted Beth Alcorn to Head of Commercial as the business continues to expand its services and strengthen its...
The WEF Global Risk Report… 7 months on
Our consultant, John Telfer, penned this blog in January, following the release of the World Economic Forum’s Global Risk Report. It’s worth revisiting some of the predictions in light of events that have unfolded in 2026. The WEF report identified geoeconomic...
Emerging vs Converging Risks (and the importance for travel companies)
A recent article in StrategicRISK prompted me to reflect on something we are seeing repeatedly in conversations with our travel industry clients - that any of the pressures facing the sector today are not new in themselves. What has changed is how often they overlap,...
Sanderson Phillips partners with Incent Tours to strengthen safety and risk management across travel operations
Sanderson Phillips, the UK-based specialist in safety, risk and crisis management for the travel industry, has announced a new partnership with Incent Tours Pvt Ltd, one of India’s longest-established destination management companies. Founded in 1982...
What Speaking at ITT Future You Taught Me About Resilience and Tourism Careers
I recently spoke at ITT Future You during World Travel Market (WTM), sharing how I got into the tourism sector and what the early stages of my career actually looked like. It wasn’t a tidy process - I made decisions as opportunities arose, tried things that seemed...
The University of Surrey partners with Sanderson Phillips to deliver crisis management expertise to tourism students
The University of Surrey has launched a collaborative partnership with Sanderson Phillips to support the next generation of tourism professionals through a series of expert-led lectures on crisis management in travel and tourism. As part of this initiative, travel...
The Importance of Risk Mitigation
Reflections from our recent Risk, Safety and Crisis Management Seminar. At our recent seminar, Sanderson Phillips David Atkin provided a powerful reminder that in an increasingly volatile, uncertain, complex, and ambiguous (VUCA) global environment, businesses in the...