by Alison Scott | Oct 6, 2026 | Blog
You assessed the risk, audited the supplier, identified an issue and followed it up. Your team received the appropriate training and, as far as you were concerned, the right processes were followed. But if, months or even years later, you were asked to...
by Alison Scott | Sep 28, 2026 | Blog, News
One of the clearest messages to emerge from our recent Travel Industry Mock Trial was that when an incident is examined in detail, the questions don’t necessarily begin with the moment something went wrong. The scrutiny can focus on what happened months,...
by Alison Scott | Aug 25, 2026 | Blog
Risk has always been part of operating in travel. What is changing is the speed at which risks can develop, overlap and affect customers and operations. For UK travel businesses, that means it isn’t enough to identify risks once and assume they’re covered....
by Alison Scott | Aug 11, 2026 | Blog
Our consultant, John Telfer, penned this blog in January, following the release of the World Economic Forum’s Global Risk Report. It’s worth revisiting some of the predictions in light of events that have unfolded in 2026. The WEF report identified geoeconomic...
by David Atkin | Apr 9, 2026 | Blog
A recent article in StrategicRISK prompted me to reflect on something we are seeing repeatedly in conversations with our travel industry clients – that any of the pressures facing the sector today are not new in themselves. What has changed is how often they...
by Gabi Hayward | Nov 28, 2025 | Blog
I recently spoke at ITT Future You during World Travel Market (WTM), sharing how I got into the tourism sector and what the early stages of my career actually looked like. It wasn’t a tidy process – I made decisions as opportunities arose, tried things that...
