AITO + Sanderson Phillips Crisis and Safety Training

This bespoke workshop is tailored for AITO affiliated organisations and will be delivered by our expert risk consultant John Telfer.  

Designed to help those working in operations and safety management, this training will help you to understand benefits of having a robust and regularly reviewed emergency response plan, showcasing how it can make or break a well-prepared business response in the event of a crisis. A range of essential topics will be covered including: 

• Definition of a crisis
• Pre-crisis planning and successful business preparedness
• Importance of risk mitigation and risk management
• Case studies and real-life examples
• The good and the bad of crisis handling
• Media issues
• Crisis management plans
• Roles and responsibilities
• Feedback

 This training course is ideally suited to travel professionals involved in risk and operational management, customer experience and/or health and safety management for tour operators, travel providers, and other travel businesses.

If you’re an AITO member and would like to sign up please email yvonne@aito.com